TRS.20.006 – Platform Work – and its Regulations (PlatWork-R)

Route: Towards resilient societies

Cluster question: 049 How can we ensure that our labour force and labour-market organisations remain robust and resilient as they face the challenges of the 21st century?

Platform workers provide services through online platforms such as Uber (taxis), Helpling (cleaning) and (homecare). Platforms provide flexibility and transparency, but workers lack social protection and income security. The project’s main aim – based on insights from interdisciplinary empirical research – is to develop a coherent set of regulatory options for government, parliament and stakeholders to consider, including templates for Application Programming Interfaces (APIs) that digitally implement standards, regulations, and protocols for data transfer. We will contribute to new regulations for platform work following the public values of decent work, social protection, non-discrimination, privacy and cybersecurity. Given the multifaceted nature of platform work and platform intermediation, we bring together researchers from law, economics, public administration, innovation studies, computer science and design.


freelance, labour, online platforms, platform work, regulation

Other organisations

Amsterdam University of Applied Sciences, Leiden University (LEI), Maastricht University (UM), Statistics Netherlands (CBS), Vrije Universiteit Amsterdam (VU)


Organisation Utrecht University (UU)
Name Prof. dr. K. (Koen) Frenken