LT.20.008 – Understanding The impacts of Mobility-as-a-service On Sustainability, Accessibility and Multimodality (UTMOST-Multimodal)

Route: Logistics and transport in an energetic, innovative, and sustainable society

Cluster question: 027 What are smarter and greener ways of transporting passengers and goods that make optimal use of all forms of transport?

To substantially increase the sustainability of our transport system, a shift towars active and or shared modes is needed. However, these forms of transportation offer significantly less flexibility or convenience than private motorized transportation. Therefore, many households opt for the acquisition of private vehicles. While these are associated with high fixed costs, they are also characterized by convenience and low operational costs. Consequentially, once private vehicles are already available (i.e. fixed costs are already paid) they are highly convenient, and the use of sustainable transportation modes and multi-modality decreases.
Mobility-as-a-Service (MaaS) is such a new way to organize and offer mobility solutions. In essence, MaaS facilitates the transition from ownership-based to service-based mobility systems. This means that instead of bearing the burden of purchasing costs and maintenance requirements, travelers consume mobility services offered by shared fleets. Users can then select from a variety of shared mobility options varying from public transport to ridesharing, shared cars, bicycles, e-scooters, and mopeds and will use/combine them to satisfy their specific mobility needs, while selecting the payment program that suits them best. Consequentially, the provision of MaaS is seen as a way to diminish the necessity of owning private vehicles, and so, to promote the use of sustainable transportation modes.
The goal of this project is to analyze the possibilities that MaaS offers to promote smart, sustainable, and accessible transportation at nationwide scale. Therefore, it considers the provision of MaaS from demand, supply, and governance perspectives with the aim of understanding how MaaS will affect travel behavior and transportation systems. For this purpose, the project leverages on data collected in different pilot projects being implemented by the Dutch government throughout the country with the aim of developing digital platforms and business models to facilitate the introduction of MaaS services.


mobility-as-a-service, multimodality, smart mobility, sustainability

Other organisations

Hogeschool Saxion, Ministerie van Infrastructuur en Waterstaat, Radboud Universiteit Nijmegen (RU), Technische Universiteit Delft (TUD), Universiteit Twente (UT)


Organisation Utrecht University (UU)
Name Prof. dr. ir. D.F. (Dick) Ettema